Privacy Policy

Last updated: November 14, 2025

Look, we get it - privacy policies can be about as exciting as watching paint dry. But given the sensitive nature of environmental and Indigenous rights work, we take your data seriously. We've tried to make this as straightforward as possible.

We're EmberThorn Legal Services, and we operate out of Vancouver, BC. Our practice focuses on environmental law and Indigenous rights - which means we're often dealing with pretty sensitive stuff. When communities trust us with their stories, their land concerns, or their legal battles, we don't take that lightly.

You can find us at:

EmberThorn Legal Services
1250 West Hastings Street, Suite 420
Vancouver, BC V6E 2M4
Phone: (604) 555-8742
Email: contact@emberthornverse.info

Here's what we typically gather when you reach out or become a client:

  • Contact Details: Your name, email, phone number, mailing address - the basics so we can actually talk to you.
  • Case Information: Details about your environmental concern, land dispute, or whatever legal matter brought you to us. This can include documents, photos, maps, and other evidence.
  • Community Affiliations: If you're working with us on Indigenous rights matters, we may need to know your band, nation, or community affiliations - but only when it's relevant to your case.
  • Financial Info: Billing details, payment information, retainer agreements - y'know, the money stuff.
  • Website Data: Like most sites, we collect basic analytics - IP addresses, browser type, pages you visit. Nothing creepy, just standard stuff to keep the site running smoothly.
Important: We only collect what we actually need. If something seems irrelevant to your case, we won't ask for it.

We use your information to actually do our jobs - that's the short version. Here's the longer one:

Legal Representation

Providing you with legal advice, representing you in negotiations, litigation, or regulatory processes.

Communication

Keeping you updated about your case, responding to inquiries, sending relevant legal updates.

Documentation

Preparing legal documents, court filings, environmental impact assessments, treaty materials.

Compliance

Meeting our legal obligations under BC and Canadian law, Law Society requirements, etc.

We won't use your info for marketing without your explicit permission, and we definitely won't sell your data to anyone. That's just not how we roll.

This is huge, so let's be crystal clear about it.

Solicitor-Client Privilege

When you become our client, everything you tell us is protected by solicitor-client privilege. This is one of the most sacred principles in law. We can't share your confidential communications with anyone unless you give us permission or we're legally required to (which almost never happens).

This privilege survives even after your case ends. Ten years from now, twenty years - doesn't matter. What you told us in confidence stays in confidence.

The only exceptions (and they're rare) are if:

  • You give us written permission to share something
  • A court orders us to disclose (extremely uncommon)
  • We need to prevent serious harm to someone (like imminent danger)
  • We're defending ourselves against allegations of misconduct

Sometimes we need to share info with others to do our job properly. Here's who might see your data and why:

Expert Witnesses & Consultants

Environmental scientists, archaeologists, land surveyors, cultural experts - people we bring in to strengthen your case. They're bound by confidentiality agreements.

Other Legal Professionals

Co-counsel, court reporters, mediators - but only when necessary and always under professional obligations.

Service Providers

Our document management system, secure email providers, cloud storage - all Canadian-based and bound by strict contracts.

Courts & Tribunals

When we file documents on your behalf, some information becomes part of the public record. We'll always let you know what's being filed.

Government Agencies

Sometimes we're dealing with regulators or ministries. We only share what's necessary and always keep you in the loop.

We never share your information for commercial purposes, period. No selling data, no marketing lists, none of that nonsense.

This one's really important to us. We recognize that Indigenous peoples have unique rights over their cultural knowledge, traditional territories, and community information.

OCAP Principles

When working with Indigenous clients and communities, we follow OCAP principles - that's Ownership, Control, Access, and Possession. Your community's data belongs to your community, full stop.

What this means in practice:

  • We don't share traditional knowledge without explicit community consent
  • We respect cultural protocols around sensitive information
  • Maps, land use data, and cultural site info stay confidential unless you authorize release
  • We'll work with your Nation's data governance protocols if you have them
  • When cases end, we discuss what happens to the data - it's your call

We've learned from elders and knowledge keepers that some information isn't ours to hold onto. If you've got specific cultural protocols we should follow, tell us. We're here to listen and adapt.

Under Canadian privacy laws (PIPEDA, BC's privacy legislation), you've got some solid rights. Here's what you can do:

Access Your Data

Ask us what information we have about you. We'll provide it within 30 days (usually way faster).

Correct Mistakes

If something's wrong or outdated, let us know and we'll fix it.

Withdraw Consent

Change your mind about how we use your data (though this might affect our ability to represent you).

Ask Questions

Wonder why we're collecting something or how we're using it? Just ask.

Heads up: There are limits when it comes to solicitor-client privileged materials or documents subject to litigation privilege. We can't hand over stuff that would breach our duty to other clients or violate court orders. But we'll always explain why if we can't provide something.

We take security pretty seriously - especially given the sensitive nature of environmental and Indigenous rights work. Here's what we do:

  • Encryption: All data is encrypted both in transit and at rest. That's geek-speak for "locked up tight whether it's moving or sitting still."
  • Secure Storage: We use Canadian-based cloud services with military-grade security. Physical files are kept in locked cabinets in our secured office.
  • Access Controls: Only people who need to see your files can access them. Everyone on our team signs confidentiality agreements.
  • Regular Backups: We back everything up regularly (also encrypted, also in Canada).
  • Secure Communication: When we email you, we use encrypted email for sensitive stuff. We'll never discuss confidential matters over unsecured channels.
  • Device Security: Our computers and devices are password-protected, regularly updated, and equipped with security software.
But let's be real: No system is 100% hack-proof. If there's ever a data breach that affects your information, we'll let you know immediately and tell you what we're doing about it. That's a legal requirement, but we'd do it anyway because it's the right thing to do.

Yeah, we use cookies - not the delicious kind, unfortunately. Here's the breakdown:

Essential Cookies

These keep the site working - stuff like remembering you're logged into our client portal. Can't really turn these off or the site breaks.

Analytics Cookies

We use basic analytics to see how people use the site - which pages are popular, where folks are getting stuck, that sort of thing. It's all anonymous and helps us make the site better.

What We DON'T Do
  • No advertising cookies
  • No social media tracking pixels
  • No third-party marketing tools
  • No selling your browsing data

You can disable cookies in your browser settings if you want. The site might not work as smoothly, but it's your choice.

Privacy laws evolve, technology changes, and sometimes we need to update this policy. When we do, we'll:

  • Update the "Last updated" date at the top of this page
  • Post the new version here
  • If the changes are significant, we'll email our clients and put a notice on our homepage

We recommend checking back here once in a while, especially if it's been a few months. Or just email us and ask - we're happy to explain what's changed and why.

Got questions about this privacy policy? Concerned about how we're handling your data? Want to exercise your rights? Just reach out.

Call Us

(604) 555-8742

Email Us

contact@emberthornverse.info

Visit Our Office

1250 West Hastings Street, Suite 420
Vancouver, BC V6E 2M4

We're in the heart of downtown Vancouver, near the waterfront. Drop by during business hours or set up an appointment.

If you're not satisfied with our response:

You've got the right to complain to the Office of the Privacy Commissioner of Canada. We'd rather work it out with you directly, but that option's always there if you need it.

Questions About Your Privacy?

We're here to help. Privacy isn't just a policy for us - it's fundamental to the trust you place in us.

Get in Touch